Glitchy with Terrible Customer Service

I downloaded this app at the beginning of the year because I saw it had been reviewed by the Times and other reputable magazines. I am so disappointed. The app is incredibly glitchy; I couldnt get it to sync properly with my Fitbit app, and half of the time it wouldnt show how many steps I had or how much I had made/owed while I was complying with my pact. I ended up deleting my account within the first two weeks. Several months later, I notice a recurring payment of $25 thats been posting weekly in my bank account. Somehow, even though I had read the instructions for deletion and closed my account according to that, it had remained open and they have been charging me every week. After trying to contact customer service and receiving no response, I reported these charges to my bank. This app and the customer service that come with it are terrible. They have no phone number set up, only an email address that they apparently do not respond to. I highly recommend that you DO NOT download this app.

Forced to be a Customer about Pact: Earn Cash for Exercise and Healthy Living